Last updated: July 2026
Due to the personal care and hygienic nature of our handcrafted skincare products, all sales are final. We cannot accept returns or exchanges on opened or used items.
If your order arrives damaged during transit, or if you received an incorrect item, please contact us within 7 days of delivery at info@naturesglow.ca with your order number and photos of the package/product. We will gladly send a replacement or issue a store credit/refund.
Orders can only be canceled prior to dispatch or pickup confirmation. Once shipped or marked ready for pickup, the order cannot be canceled.
Questions about a return or replacement? Reach us at info@naturesglow.ca.