Shipping & Returns

Last updated: May 2026

Where We Ship

Nature's Glow is proudly based in Ontario, Canada. We ship to all provinces and territories across Canada via Canada Post.

Processing Time

Orders are handcrafted in small batches and typically processed within 1–3 business days. You'll receive a shipping confirmation with tracking once your order is on its way.

Shipping Methods & Rates

  • Standard (5–7 business days) — Calculated at checkout
  • Expedited (2–3 business days) — Calculated at checkout
  • Express (1–2 business days) — Calculated at checkout

Free standard shipping on orders over $75 CAD before tax.

Return & Refund Policy

Due to the natural, hygienic nature of our skincare products, all cosmetic sales are final. We are unable to accept returns or exchanges on opened or used products.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery at hello@naturesglow.ca with a photo and your order number, and we will make it right.

Lost or Delayed Packages

Once your order is handed to Canada Post, we are not responsible for delays or lost packages. However, we're happy to help you file a claim or resolve the issue where possible.

Contact

Questions about your order? Reach us at hello@naturesglow.ca.

Shipping Information

Detailed shipping details — coming soon.

Shipping Zones & Rates

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Estimated Delivery Times

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Local Pickup Options

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